Emergency Rental Assistance Program (ERAP) - Homes and Community Renewal


New York State Office of Temporary and Disability Assistance
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OTDA Home Programs & Services Emergency Rental Assistance Program
Total requests for assistance exceed available federal funding for the Emergency Rental Assistance Program (ERAP). Therefore, as of November 14, 2021 at 10:00 p.m. new applications for ERAP are only being accepted in the two categories listed below. Funding is not guaranteed.
If you would like to be notified of possible future opportunities to apply for the New York State ERAP program, please register here: https://otda.ny.gov/erapnotifyme
New York State has an eviction moratorium preventing landlords from evicting tenants who submit a hardship declaration until January 15, 2022. Tenants can submit hardship declarations to their landlords or the courts. The hardship declaration may stop a case from moving forward. The hardship declaration can be found at https://nycourts.gov/eefpa/.
IMPORTANT NOTE: The functionality to continue a saved application is available for applicants who have created an account. Applicants are encouraged to gather all the information needed before starting an application including income of household members and rental amounts. Applicants who previously started, but did not complete and sign an application, must create an account in order to resume an incomplete application.
Applicants who have completed and signed an application can upload required documentation at any time.
The New York State Emergency Rental Assistance Program (ERAP) will provide significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance.
Seven communities that received funding for emergency rental assistance directly from the federal government opted to administer their own programs. Residents, with income up to 80 percent AMI, of City of Rochester and Monroe County, the City of Yonkers, Onondaga County and the towns of Hempstead, Islip and Oyster Bay are not eligible for assistance from the state-administered program and should apply with their local programs for emergency rental assistance. Residents of these communities may apply for the State-funded program serving households if their income is between 80 and 120 percent of AMI. Residents of these communities may be eligible for assistance from the state-administered Emergency Rental Assistance Program if their locally-administered program spends all of its money.
New York residents are eligible for ERAP if they meet the following criteria:
There are no immigration status requirements to qualify for the program.
Households eligible for rental arrears may also be eligible for help paying utility arrears at the same rental unit.
Applications for all eligible households will be processed on a first-come, first-served basis, as long as funds remain available.
Households approved for ERAP may receive:
Payments will be made directly to the landlord/property owner and utility company on behalf of the tenant. Tenant applicants will be notified of the amounts paid on their behalf. If a landlord is difficult to locate or does not otherwise provide information needed to complete the application, funds will be held for up to 180 days to allow sufficient time to locate the landlord and collect required information as well as to provide tenant protections and maximize landlord participation.
Documents you will need to apply when the program is open:
Renters will need to provide:
Documents demonstrating monthly income for the prior month, such as pay stubs, bank account deposit verification, unemployment benefits letter, or other proof;
OR
Applicants will be asked to attest that on or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in household income, incurred significant costs or experienced other financial hardship, directly or indirectly, due to the COVID-19 pandemic. The applicant will need to sign the application form and associated certifications agreeing that the information provided in the application is accurate.
Print renter’s checklist – English, العربية, Print Renter’s checklist – বাঙালি, 中文, Kreyòl Ayisyen, Italiano, 한국의, Polski, Русский, Español, אידיש
Landlords and property owners will need to provide:
The property owner or an authorized property management company will be required to sign the application form and associated certifications agreeing that the information provided, including the amount of rental arrears owed, is accurate and does not duplicate a payment received from another program.
The property owner or authorized property management company must also agree to the following terms as a condition of accepting rental arrears payments:
Print landlord’s checklist – English, العربية, বাঙালি, 中文, Kreyòl Ayisyen, Italiano, 한국의, Polski, Русский, Español, אידיש
Understanding the NYS ERAP Program and Applying for Funding – Details the various application and documentation requirements and how to apply for ERAP. (Spanish Subtitles Available)
Navigating the ERAP Homepage – Overview of the ERAP Portal Homepage, and its navigation features.
Español
Using the Tenant Application and Uploading Documents – Step-by-step walkthrough of the application and document upload process.
Español
Uploading Documents to your NYS ERAP Application – In-depth overview of the upload function, and required steps for submitting ERAP application documents.
Español
Understanding the Landlord Portal – Demonstration of the landlord portal, and associated features.
Español
IMPORTANT NOTE: The functionality to continue a saved application is available for applicants who have created an account. Applicants are encouraged to gather all the information needed before starting an application including income of household members and rental amounts. Applicants who previously started, but did not complete and sign an application, must create an account in order to resume an incomplete application.
Applicants who have completed and signed an application can upload required documentation at any time.
Effective December 1, 2021 call center hours will be:
Monday through Friday from 9 a.m. – 7 p.m.
Contact us by phone:
844-NY1RENT (844-691-7368)
For the hearing impaired, TTY phone number: 1-833-843-8829.
Contact us by Webchat:
Chat with a representative
To report Emergency Rental Assistance Program fraud in New York State complete and submit the Emergency Rental Assistance Program Fraud Reporting Form.
Reasonable accommodations for individuals with disabilities are available. Please tell us if you require a reasonable accommodation to apply for ERAP. Examples of available reasonable accommodations include assistance applying for ERAP, providing documents in an alternative format including braille, audio file (CD), data format (screen-reader accessible file on CD) and large print (18 point font) as requested, or TTY relay communications.
To request a reasonable accommodation, please contact the call center at 1-844-NY1-RENT (1-844-691-7368). If you are hearing impaired, a TTY phone number is available by calling 1-833-843-8829.
You may also request an accommodation by emailing accessibility@otda.ny.gov.
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